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Punctuality is important
Business cards important - Chinese on back Gold embossed conveys
importance
General principles important
Aim is mutual trust in the long term
Flexible negotiation style allied with firmness
Politeness at all times
Don't push for information
Agendas are adhered to
Meetings are slow
Be prepared to restate position- several times
'Yes' means 'I hear you', not 'I agree '
Chinese may say 'Yes' where Englishman would say 'No'
E g 'Is it ready?' Englishman: 'No, it isn't ' Chinese: 'Yes, it isn't '
Check
In a meeting you shouldn't:
Ignore elders, even if they don't seem important
Rush people into decisions
You probably should:
Show respect for seniority
Be warm and friendly
Be concise
Emphasize common aims
Build relationships to get things done
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