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Team selection by seniority and professional specialization
Loyalty to leader is important
Strict hierarchy with clear chain of command
Implicit obedience to team leader is expected
Team leader makes decisions, usually with consultation
Teams work co-operatively and combine professional skills
Team members work co-operatively, combining their skills
Harmony is important, so is consultation Team members expect to be
consulted and to have their view influence the outcome
Distance in seniority within the group will be observed
Working pace tends to be slow and methodological Deadlines are
flexible
You probably should:
Monitor team activity
Give praise
Give face to everyone
Give clear instructions (but in a kindly way)
Emphasize moral and social aims
Check progress regularly
Understand the aims and motivation of other team members
You probably shouldn't:
Criticize seniors in front of their team
Forget to monitor and check performance
Assume that a smile equals satisfaction
Assume that agreement equals understanding
Managing Disagreement
Always in private
Always impersonal
Always stress harmony 'We' not 'I'
Focus on facts not emotion
Smile a lot
Use authority according to rank
Relationships are more important than tasks
Discuss at length to achieve total agreement
You probably should:
Listen carefully to proposed solutions
Understand their difficulties (These may be social or relationship linked
more than business )
Emphasize the collective nature of the business
Praise rather than criticize
Only ever comment on poor performance in private
You shouldn't:
Give up
Humiliate anyone (in public or private)
Disagree too forcefully
Blame people
Be too direct and factual
Overdo the logic (intuition important)
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